Privacy Policy

Effective Date: March 20, 2026

1. Introduction

Fortitude Roofing ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or services.

2. Information We Collect

We may collect the following personal information from you:

  • Full name
  • Email address
  • Phone number
  • Service address

This information is collected when you fill out a contact form, request a quote, enroll in a maintenance plan, or opt in to receive SMS communications from us.

3. How We Use Your Information

We use the information we collect to:

  • Communicate with you about your roofing services and maintenance plan
  • Send appointment reminders and service updates
  • Provide marketing communications about our services and offers
  • Respond to your inquiries and provide customer support

4. SMS Communications

By providing your phone number to Fortitude Roofing, you consent to receive SMS text messages from us. These messages may include service updates, appointment reminders, and maintenance plan offers.

  • Message Frequency: Message frequency may vary depending on your service activity.
  • Message & Data Rates: Message and data rates may apply. Check with your mobile carrier for details.
  • Opt-Out: Reply STOP to any message to unsubscribe at any time. You will receive a one-time confirmation and no further messages will be sent.
  • Help: Reply HELP for assistance, or email us at info@fortituderoofing.co.

SMS consent and phone numbers collected for SMS communications are not shared with third parties or affiliates for marketing purposes.

Consent to receive SMS messages is not a condition of purchase.

5. We Do Not Sell Your Information

Fortitude Roofing does not sell, trade, rent, or otherwise share your personal information with third parties for their own marketing or commercial purposes. Your information is used solely to serve you as a customer.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also opt out of marketing communications at any time.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Fortitude Roofing
Email: info@fortituderoofing.co